TRUE COLOR COMPANY LIMITED
User Agreement
The following User Agreement Terms and Conditions (the “Terms“) form a binding agreement between you and “True Color” and govern your use of the “True Color” website (the “Site“) and any information, products and services presently offered or accessed through the Site or which may be offered in the future (the “Services“). Terms Applicable To All Users By accessing and using the Site or the Services, including Services found in any password-protected area of the Site, and/or by clicking on the box marked “I Accept“, you acknowledge that you have read, understood, and agree to be bound by the Terms herein and any changes to the Terms that “True Color” may publish from time to time. If You Do Not Agree To All Of The Terms, You May Not Use This Site Or The Services Offered Therein. “True Color” may make changes to the Site, the Services, or the Terms at any time and without notice to you. You can review the most current version of the Terms on the Site. Please note that the Site may contain references or cross references to “True Color” Services that are not available in every state or country. If you breach any of the Terms herein, your authorization to use the Site and the Services is rescinded, you must immediately cease all use of the same and this Agreement may be terminated.
Permitted Use
We use a live chat model via end-to-end encrypted chat applications so the work content is absolutely confidential, you do not need to register or log in so you do not have to worry about your password being leaked.
“True Color” Privacy Statement is available on the Site. All terms and notices present therein are incorporated in this Agreement by reference, and by accessing the Site and/or using the Service, you acknowledge that you have read the Privacy Statement and agree to and are on notice of the terms and statements therein. Members.
Intellectual Property Rights
Services performed pursuant to this Agreement, content contained in this Site, and material produced pursuant to the Services, as well as their/its arrangement, trade dress, and associated trademarks, are the property of “True Color” ™ and protected or may be protected by copyright, trademark, patent, trade secret, and other intellectual property and proprietary rights (“Intellectual Property Rights“). Therefore, any unauthorized use of any Services, images, content, trade dress, and trademarks may violate these and other laws. The trademarks of “True Color” ™ include, but are not limited to: “True Color” ™. Nothing contained on this Site should be construed as granting any license or right to use any trademark displayed on this Site without the express written permission of “True Color” ™.
NO REVERSE ENGINEERING
“Guest“ shall not, directly or indirectly, modify the features or functionality of, copy or create derivative works using all or any portion of, analyze or remove components from, decompile, or otherwise reverse engineer or attempt to reverse engineer or derive source code, techniques, algorithms or processes from the “True Color” Systems or Software or permit or encourage any third-party to do so.
Disclaimers
“True Color” ™ Provides This Site And The Services Contained Therein “As Is&ldq Without Warranties Of Any Kind Including Warranties Of Merchantability, Fitness For A Particular Purpose, Or Non-Infringement Of Intellectual Property.
Accuracy and Availability of Information or Data.
The Services or content provided to you by “True Color” ™ through this Site is dependent on a number of sources and factors beyond the control of “True Color” ™. Websites are subject to occasional downtime for any number of reasons. Therefore, “True Color” ™ does not warrant that the Site will be available 100 percent of the time. “True Color” ™ disclaims all responsibility for any loss, injury, claim, liability, or damage of any kind resulting from, arising out of, or in any way related to: (a) any errors in or omissions from this Site or the Services; (b) any third-party websites or content therein directly or indirectly accessed through hot links in this Site; (c) any inaccurate or incomplete fee schedules; (d) any other inaccurate or incomplete data or information provided to you by “True Color” ™ regardless of form; (e) the unavailability of the Site, Services, or any portion thereof for any reason; (f) or your use of any equipment or software in connection with the Site.
Limitation Of Liability For Use Of The Site
In No Event Will “True Color” ™ Or Its Principals, Partners, Officers, Managers, Members, Employees, Affiliates, Agents, Or Contractors Be Liable To Any Party For Any Direct, Indirect, Incidental, Special, Exemplary Or, Consequential Damages Of Any Type Whatsoever (Including, Without Limitation, Any Lost Profits, Business Interruption, Equipment Damage, Property Damage, Or Lost Data) Related To Or Arising From This Site Or Any Use Of This Site, Inability To Use This Site, Or Any Site Or Resource Linked To Or Referenced In This Site, Whether Such Claim Is Based On Warranty, Contract, Tort, Or Any Other Legal Theory. This Limitation Applies Whether Or Not “True Color” ™. Has Been Advised Of The Possibility Of Such Damages Or Could Reasonably Have Foreseen Such Damages.
Indemnity And Liability
You agree to indemnify and hold “True Color” ™ and its principles, partners, officers, directors, shareholders, managers, members, employees, affiliates, agents, and contractors harmless from any claim or demand made by any third party arising out of your use or misuse of the Site, any Services you order from “True Color” ™, or any Services provided through the Site, whether or not such use violates these Terms.
Linking
You may provide hot links to this Site provided: (a) you do not remove or obscure, by framing or otherwise, advertisements, the copyright notice, or other notices on this Site; (b) you give “True Color” ™ notice of such link by sending an e-mail to support@“True Color” .net; and (c) you discontinue providing links to this Site within 24-hours if so notified by “True Color” ™.
Governing Law, Jurisdiction, and Dispute Resolution.
By accessing this Site, you agree that all matters relating to your access to, or use of this Site and/or the Services shall be governed by the laws of the State of Washington and that you consent to the jurisdiction and venue of the federal and state courts sitting in Seattle, Washington. In the unlikely event of a dispute between “True Color” ™ and you relating to this Agreement or the Services rendered pursuant thereto, you agree that, at the written request of any Party, the dispute will be submitted for arbitration by one arbitrator in Seattle, Washington under the then existing Commercial Rules of the American Arbitration Association. The party substantially prevailing at any subsequent proceeding (including without limitation, trial, appellate, and arbitration proceedings) will be entitled to recover all related costs and expenses, including attorney’s fees. Despite this arbitration provision, requests for injunctive relief may be made in any court of competent jurisdiction.
Termination.
“True Color” ™ may change the nature of the Site and/or Services at any time with or without notice.
Refunds and Exchange
True color commits to the best quality to customers,
The refund process is when you see our edited photos are not suitable for you, just let us know the mistake, I will fix it as desired, AFTER we Redo but you are still not satisfied, we will refund you.
Customers need to provide evidence that our editing is wrong: wrong color, wrong size, wrong request, etc.
Need to provide evidence that the homeowner or broker does not like the photos and wants a refund: take a screenshot of the content.
Entire Agreement, Severability.
These Terms and Conditions incorporate by reference any notices contained on the Site and constitute the entire agreement with respect to your access to and use of this Site and Services. If any provision of these Terms and Conditions is unlawful, void, or unenforceable, then that provision shall be deemed severable from the remaining provisions and shall not affect their validity and enforceability.
If You Do Not Agree or If These Terms And Conditions Are Not Acceptable In Full, You Must Immediately Terminate Your Use Of This Site And/Or The Services.
Privacy Statement
Last Updated: October 1ST, 2017
This Privacy Statement applies to all users of the “True Color” ™. The purpose of this Privacy Statement is to describe how we may collect and use some personal information. By using or accessing the Website and any Services offered therein, you expressly acknowledge that you have read and approve of this Privacy Statement in all respects. If you do not consent to the terms and actions described in this Privacy Statement, Do Not Use Or Access The “True Color” ™ Website.
Information We Collect. We may collect the e-mail addresses of those who communicate with us via e-mail, aggregate information on what pages users access or visit, information about your online activity through the use of cookies, information about the domain and host you use to access the Internet; your computer’s Internet address; the browser and operating system software you use; the date and time you access our website; and the Internet address used to link to our website when you visit us, and information volunteered by the consumer (such as survey information and/or site registrations).
Information We Disclose. The information we collect is used to improve the content of the Website and the quality of our service, and is not shared with or sold to other organizations for commercial purposes, subject to the following exceptions: (1) The information we collect may be shared with our subcontractors and/or affiliated companies; (2) The information we collect may also be disclosed if requested pursuant to any law, legal proceeding, or request by a governmental agency; (3) The information we collect may be used to provide products or services you have requested; and/or (4) The information we collect may be shared when we have your express or implied permission.
Confidentiality and Security. We endeavor to maintain physical, electronic and procedural safeguards that comply with federal regulations to guard the information we collect. We also endeavor to restrict access to personal information only to our employees, agents and representatives on a need to know basis. Despite our efforts, and as you probably know, third-parties may unlawfully intercept or access your transmissions to us or may wrongly instruct you to disclose Information to them while posing as “True Color” ™, LLC or one of our affiliates. You understand and agree that we are not responsible or liable for any third-party interference with electronic transmissions and therefore you assume all liability and agree to indemnify and hold us harmless for losses incurred by such third-party actions. “True Color” ™’ website is not directed at children under the age of 13. We do not knowingly collect or maintain personal information at our website from those we actually know are under the age of 18.
External Websites. The Website may be linked to or from third-party websites. We are not responsible for the content or privacy practices of websites that are linked to or from the Website. Before using any third-party website you should review that website’s privacy policy.
Modifications and Changes. We reserve the right to modify this Privacy Statement at any time without notice. You can get updated Privacy Statements by visiting the Website. We urge you to review this Privacy Statement frequently to obtain the current version.
Contact Information. For any questions or concerns about this Privacy Statement please Truecolorcso@gmail.com.
Storage
At “True Color” we understand that raw file and completed file backup is important to our clients. We offer secure cloud-based redundant storage options so our clients may access their photos from any computer in the world.
We use Dropbox and Google Drive to store edited files, you can view and download anytime and anywhere, storage time is 90 days
Revisions
At “True Color” ® we want our clients to have perfect photos and we may need to revise some completed edits to achieve perfection.
We offer unlimited Revisions on completed photos
Trial
With free test photos usually being photos you have previously edited, so the turnaround time is not urgent, we will make the edits within 24 hours
